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Employee Benefits

Current Employees

Employee Benefits Guide

The UCF HR Benefits section is responsible for the oversight and management of the wide range of competitive benefits that is a vital part of your total compensation, including State of Florida and UCF-specific insurance and retirement plans. We encourage you to learn more about the benefits that are available to eligible UCF employees by viewing our HR Benefits Guide.


Current Employee Benefits

UCF is committed to the well-being and growth of employees. We offer a competitive benefits package with many options, including medical, dental and vision insurance, retirement options, paid leave, employee assistance program, and tuition waiver. As a result, we’ve been recognized by the Orlando Sentinel as one of the Top 100 Companies for Working Families in Central Florida.

Employee Assistance Program

The Employee Assistance Program (EAP) is a university-funded benefit that offers the support and resources you need to address any personal challenges and/or concerns that may affect your personal well-being and/or work performance. It is confidential and free to all faculty and staff (excluding OPS student employees) as well as their eligible family members, including spouses, dependent children, parents and parents-in-law.

HealthAdvocate Toll-Free Number: (877) 240-6863

HealthAdvocate Website:


  • Can I enroll in benefits before attending New Employee Orientation?

    Contact the HR Benefits Section for assistance: 407-823-2771.

  • Can I make changes to my pre-tax insurance coverage(s) at any time?

    You must experience a Qualifying Status Change (QSC) event and make changes within the QSC window. For additional information regarding QSC changes, visit the MyBenefits website.

  • I am planning to retire soon. What steps do I need to take and when?

    If you are thinking about retirement, it is a good idea to start exploring your options at least six to twelve months in advance. Review the applicable Retiree Benefit Guide to review information regarding retirement considerations/information.

  • I do not remember my password to log in to the People First system. What can I do?

    Go to People First and click “Forgot Password” to reset your password.

  • If I leave UCF, can I keep my benefits?

    You may continue some benefits under COBRA, which is a federal law that allows you and your covered family members to continue health, dental and vision coverage for up to 18 months if you are enrolled at the time of separation, and possibly longer under certain circumstances. For additional information regarding how your benefits continue after separating from UCF, review the UCF Offboarding Guide.

  • What benefits am I eligible for?

    Review the UCF Employee Benefits Guide for specific information regarding the benefits that you may be eligible for.

  • What happens to my benefits if/when I change jobs and/or classifications?

    Refer to the Employment Classification Change Matrix for an overview of the changes to insurance, retirement and leave accruals in relation to various employment classification changes.

  • What happens when I become eligible for Medicare, and I am still employed?

    If you are actively employed, you should defer Medicare Part B until you terminate employment without risk of penalty. Once you terminate employment, you must immediately notify the Social Security Administration to elect Part B to avoid a penalty.

  • What is my People First ID?

    You will receive your People First ID in the mail after your hire date. However, if you wish to enroll/access your account prior to receiving your ID in the mail, you may call People First or the Human Resources Benefits section directly. If you attend the in-person New Employee Orientation, you will receive your People First ID from a Human Resources team member.

  • What is Open Enrollment?

    Held in the fall, Open Enrollment gives you an opportunity to review benefit plan options and make changes for the next plan year, which is January 1st through December 31st. All benefits chosen during this time take effect on January 1st of the next calendar year. Any changes you make will remain in effect for the entire calendar year if your premiums are paid on time and you remain eligible unless you make changes because of a Qualifying Status Change (QSC) event.

  • When is my insurance effective?

    Employees have 60 days from their hire date (or the date they become eligible) to enroll in insurance. Employees may elect health insurance to begin the month after they are hired (if the election is completed during their month of
    hire) – this is called an early effective date.

  • When will I receive my insurance cards in the mail?

    Insurance cards will be mailed after the insurance effective date. If you need to use your coverage before you receive your insurance card in the mail, contact your health insurance provider to request a temporary electronic insurance card.

  • Who can I add to my insurance coverage?

    For a list of dependents that can be added to your insurance coverage, visit the MyBenefits website.

  • Who is People First?

    People First is the plan administrator for the State Group Insurance Program. They are responsible for plan enrollments, determining eligibility, processing enrollment changes, COBRA, and
    retiree coverage administration.

  • Why did I receive an email/letter asking me to verify my dependents?

    The Division of State Group Insurance conducts an ongoing quality assurance review to confirm that dependents are eligible for insurance coverage under the program. For additional information regarding the dependent eligibility verification process, visit the MyBenefits website.